New Job Posting – Casual Crisis Intervention Support Worker

Casual Crisis Intervention Support Worker

Union Membership is Required

Wages: Starting at $20.78 per hour

Crisis Intervention/Support, Counselling and Advocacy

  • Provides crisis support and information through the crisis line and individual counseling, to women victims of abuse, residing in the transition house and in the community.
  • Assesses eligibility of women requesting service; considers the presenting problems, risk/safety factors and needs of prospective clients. Completes the intake process; completes the required documentation and maintains client files; informs residents of policies, procedures and the Agency’s legal criminal reporting obligations; assists clients to settle into the transition house once admitted.
  • Uses basic counseling methods such as, active listening, conflict resolution, basic group counseling and basic psycho-educational techniques to support clients in resolving identified problems, needs and risks.
  • Develops and implements short-term intervention plans, related to identified issues, within established program guidelines. Assists clients in identifying their own objectives and incorporates these into the individual support plans; supports and guides women clients during their stay in the transition house.
  • Facilitates daily resident meetings and mediates conflicts.

Education, Training and Experience

  • Relevant Diploma or undergraduate Degree, with one to two years relevant experience; Transition House Worker Training certificate with two to three years relevant experience, with training in human services, crisis intervention, support and knowledge of abuse issues and experience supporting women. Relevant experience noted above refers to working with women in abusive relationships in a supportive and counselling capacity.
  • Training in Alcohol & Drug counselling from a recognized post-secondary program and related experience in supporting women.
  • Valid Level I First Aid Certificate including CPR.
  • Crisis intervention in a residential setting (preferred).
  • Working knowledge of substance abuse issues
  • Experience and/or training dealing with violent or aggressive people.
  • Current knowledge of legal issues and community resources.

Other Requirements:

  • Valid BC driver’s license.
  • Relevant Criminal Record clearance.

This is only a sample of Key Duties and Responsibilities so please contact us for a full job description.

Female applicants only, due to Lilli House being a Women’s Residential Program.

For further information or to apply with your resume, contact Kate Mantta, HR Manager:   Email:  or  Phone: 250.897.0511 ext 106.

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